Retain

Anticipate and cater to the needs of your guests with smart guest engagement enhancing their overall experience

Stay one step ahead by knowing your guests and what they want before they even do.

Allora.ai’s advanced AI technology learns from thousands of guest interactions every day, allowing you to accurately predict guest behavior and anticipate their needs to engage them at the right time with the right message. By analyzing guest behavior, preferences, and historical data, the system identifies guest management patterns and trends that help you anticipate what they need to create the best guest experience.

With the ability to proactively understand your guests, you can provide a truly proactive and personalized service that exceeds their expectations, fosters loyalty, and elevates your reputation in the industry. Embrace the power of predictive analytics and unlock the ability to predict and nurture with precision, as well as offering uniquely tailored solutions.

Know, recognize and reward your best guests with a scalable loyalty program to improve customer retention and build longterm guest relationships

Unlock a more meaningful, tailored hospitality experience with exclusive rewards chosen by you.

By implementing a loyalty program, you create a powerful incentive for guests to choose your hotel repeatedly. These can range from room upgrades, complimentary amenities, exclusive member rates, or even personalized services that cater to their preferences.

By recognizing and rewarding their loyalty, you demonstrate your commitment to providing an even more personalized exceptional experience. This personalized approach not only encourages repeat visits but also strengthens the bond between your hotel and your customers. As a result, your guests are more likely to choose you over competitors, leading to increased customer retention and long-term success.

Stop cancellations in their tracks by monitoring guest behavior patterns

Embrace the power of monitoring guest behavior and sending targeted messages to ensure maximum hotel guest retention and minimize cancellations.

Allora.ai’s advanced system closely monitors guest interactions, preferences, and booking history to identify potential cancellation risks. By analyzing this data, allora.ai allows you to proactively intervene and send personalized messages to address any concerns, offer incentives, or provide relevant information that encourages guests to maintain their reservations.

With targeted messaging, you can engage guests on a deeper level, building trust, and addressing their specific needs. By understanding guest behavior patterns, you can take proactive measures to prevent cancellations, increase guest satisfaction, and foster long-term loyalty.