Learn how vital hotel systems can be interlinked to improve operations, better connect with guests, and provide real loyalty rewards that move the needle on maximizing revenue.
The hotel industry may be welcoming more guests now than pre-pandemic times, but resource limitations and the uncertainty about the trends that will impact the industry going forward remain top of mind. Fortunately, advancements in automation and guest recognition technology have made it easier than ever for hoteliers with less staff to manage operations while exceeding guest expectations.
Hotels are challenged with finding the right technology solution that will help them to improve the guest experience. Hoteliers must consider the capabilities of the technology they are investing in and their partners’ capacity to provide support as well as find new ways to improve their platform over time. Understanding how this technology fits into the working system and the ways in which it can continue to improve process, is really important in alleviating the ‘technology burden’ and allowing hoteliers to focus on what’s important to them; their guests.
In this report, you’ll learn :
- How automation is helping hoteliers to save time and increase efficiently
- What questions to ask to properly automate your hotel’s operations
- How hotel recognize guests in ways that reward loyalty
- The ways hotel loyalty programs have evolved
- Why traditional loyalty programs are no longer a necessity today
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